Featured Blogs
Discover tips, insights, and inspiration to embrace impact on the planet.
The evolving business landscape, organizations constantly seek ways to optimize their IT service management (ITSM) [...]
Customer engagement is about building sturdy long-term bridges, not walls. This terminology expresses long-lasting relationships, [...]
Automation is not new to anyone. It is the foundation for any enterprise digitization. However, companies fail to establish a clear strategy for service desk automation. They cannot define areas of automation and set priorities and end up with islands of automation, automation using home-grown scripts and various point solutions which takes care of respective [...]
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Automation is not new to anyone. It is the foundation for any enterprise digitization. However, [...]
Nowadays, customers expect multi-faceted and prompt assistance whether it is with ordering, exchanging a product, [...]
Recent disruptions in global supply chains have shown that traditional ways of predicting customer demand [...]
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Nowadays, customers expect multi-faceted and prompt assistance whether it is with ordering, exchanging a product, [...]
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Recent disruptions in global supply chains have shown that traditional ways of predicting customer demand [...]
In the rapidly evolving landscape of digital transformation, organizations across industries are embracing innovative technologies [...]
A clever implementation is the first step to getting the most out of Salesforce. The [...]
In the rapidly evolving field of education The efficiency and effectiveness of administrative processes [...]
In the era of continuous technological change and the development of newer and better [...]
In the era of continuous technological change and the development of newer and better software, [...]
Data is the lifeblood of modern businesses. It powers every small decision across all the [...]
In today’s data-driven world, managing old-fashioned on-site data systems can burden many businesses. That’s [...]
Operational efficiency, democratization of insights, speed, scalability, and more — many factors are responsible for [...]
In the ever-evolving landscape of Information Technology Service Management and operations, the concept of Digital [...]
An array of Business Intelligence (BI) tools is being used greatly by organizations of various [...]
In a study by New Vantage, only 39% of executives confirmed that their organizations have [...]
