Data is the lifeblood of modern businesses. It powers every small decision across all the departments, including marketing, customer service, and more. Still, managing data effectively can be challenging, especially for large enterprises with complex data infrastructures.
This is where Managed Services become viable for enterprises to provide them with the expertise and resources they need to manage their data effectively without investing in and maintaining their in-house IT infrastructure.
It’s a strategic choice that yields significant business benefits.
But before we get into the nitty-gritty of how a managed services program can help increase the chances of success with data initiatives, let’s examine the challenges enterprises face in effectively managing data.
Common Challenges Organizations Encounter in Managing Data Initiatives
There are a number of challenges that organizations encounter when managing their data in-house and striving to drive enterprise data initiatives. For example, they:
- Struggle to keep up with the pace of innovation
- Operate mostly in a reactive rather than proactive mode
- Find it difficult to meet growing data demands
- Face cost concerns associated with data management
- Deal with availability and scalability issues
- Find themselves focusing less on solving core business problems
- Experience time-consuming troubleshooting of technical problems
How Emergys Managed Services Offerings Help Drive Your Enterprise Data Initiatives
Emergys managed services are designed to help organizations overcome data management challenges. Here’s how:
1. BI Managed Services
Emergys BI Managed Services can help organizations to get the most out of their BI investments. Our team of experts can help organizations design, implement, and manage their BI solutions. From platform upgrades to dedicated support, we have you covered with:
- Streamlined BI/DV platform upgrades
- Expert development and administration support
- Specialized DV tool support (e.g., Tableau, Power BI)
- Regular report refresh services
- Custom BI tool enhancements
2. Big Data Managed Services
Our Big Data Managed Services provide a comprehensive solution to manage your data infrastructure effectively. It encompasses:
- End-to-end management of big data platforms
- Expert administration for data lakes, data marts, and data warehouses
- Proficient Hadoop platform administration
- Smooth implementation and upgrades
- Efficient big data management and reporting
- 24/7 support services
3. RPA Managed Services
About 81% of companies are proactively investing in RPA technology to meet their financial savings objectives. This bodes well when we consider the multiple benefits around speed, flexibility, and efficiency that RPA’s inclusion brings to the table.
Favorably, Emergys RPA Managed Services offer complete end-to-end support for an enterprise’s Robotic Process Automation needs. We help enterprises with:
- Comprehensive RPA tool management
- Efficient administration of tools and bots
- Ongoing RPA infrastructure optimization
- Continuous RPA enhancements
- Rigorous performance monitoring
4. Data Science Managed Services
Our team of data scientists can help organizations develop and implement data science models and interpret and communicate the results of those models. Here’s what Emergys Data Science Managed Services have on offer:
- End-to-end management of data science and analytics initiatives
- Real-time insights delivery and improve forecasts through predictive analytics
- Data-driven processes and decisions for improved customer experience
Benefits of Emergys Managed Services
Partnering with Emergys offers organizations a host of benefits in terms of successfully transforming the data initiatives:
1. A Proven Support Model for Enterprises to Leverage
Emergys has a proven track record of success in providing managed services to organizations of all sizes. Our support model goes beyond the ordinary, offering a robust framework to ensure your data initiatives run seamlessly.
From 24×7 support to knowledge management and service management, our support methodology is divided into appropriate buckets for efficient management. In fact, we have a robust knowledge management system in place to ensure that the experts have access to the latest information and best practices.
2. Commitment and expertise
We constitute a well-rounded team led by an experienced operations manager, ensuring top-tier guidance and support for your data initiatives. We commit to providing you with 100% team allocation from day one, guaranteeing dedicated resources for your project. Moreover, our cross-trained consultants offer versatility and expertise across various domains, enabling them to tackle diverse challenges effectively.
3. Continuous Improvements to Data Initiatives
On the back of regular status reporting, KPIs and SLAs management, and more, Emergys provides ongoing analysis and recommendations to help organizations improve their data initiatives. Our approach is to provide regular inputs, not to restrict you to a set of pre-determined solutions. This way, we ensure that your data initiatives are in line with your company’s goals and are optimized regularly to yield the maximum benefits.
