Building a Winning Customer Experience Strategy with Generative AI

Date: 26th Oct 2023, Thursday
Time: 12:30 PM ET | 10:00 PM IST


Generative AI is not just another technological advancement; it’s a source of empowerment. It empowers customers to receive services that are more efficient, deeply engaging, and tailored to their unique preferences. Simultaneously, it empowers your employees to deliver these exceptional experiences. We’re here to delve into the synergies that can redefine the entire customer experience ecosystem.

Watch our webinar as we uncover the amazing possibilities of Generative AI in the world of customer service.

Here’s what’s in store for you:

  • Opening & Introduction
  • Introduction to the world of Generative AI
  • Leveraging GAI for a Better Customer Service
  • Demo: Customer Success with Generative AI


Shubham Shirude

Senior Manager AI/ML,
Ellicium Solutions

Saumitra Modak

Data Science Practice Head, Ellicium Solutions
Ellicium Solutions