Service Desk is the face of the entire IT organization in a company. Customer Satisfaction depends on how good is your service desk. Many a times, running an efficient service desk is a challenge especially when IT is not your core business. According to Gartner, by 2020, 80% of outsourced service desks for global enterprises will no longer require human service desk agents for the first contact.
ServiceRize operations consist of creative combination of ServiceRize support agents and ServiceRize robots seamlessly delivering superior service.
