With more than 15 hospitals and 350 physicians, the client aimed to deliver remarkable experience for the patients. They wanted to create a personal connection between patients and technology. The focus was to improve every step in customer service. But, the client also wanted to improve the experience of support teams working on products and services. With Emergys and ServiceNow, the customer saved time and money, responds to customer demands faster and improves employee morale.

Key Insights:

  • Workflow Automation
  • Machine Learning Model
  • IT Workflow
  • Automation Edge Robotic process Automation

Download Now

Success Stories

Recent Articles

  • Transforming Business Processes and IT Experience

    Transforming Business Processes and IT Experience

    Transforming Business Processes and IT Experience

    Embracing digital transformation is essential for modern businesses seeking [...]

    Embracing digital transformation is essential for modern businesses seeking to optimize their operations and enhance [...]

  • Asset Implementation

    Asset Implementation

    Asset Implementation

    Manage the asset life cycle, track assets worth and [...]

    Manage the asset life cycle, track assets worth and efficiently use existent asset inventory. This [...]

  • Virtual Bot Integration

    Virtual Bot Integration with MS-Teams

    Virtual Bot Integration with MS-Teams

    Connect virtual agents in Microsoft Teams with ServiceNow. This helps [...]

    Connect virtual agents in Microsoft Teams with ServiceNow. This helps in creating great customer and employee [...]