ServiceNow Consulting Services

At Emergys we support you to utilize and optimize the ServiceNow Platform focused towards your company digital transformation path. Our consulting services focus on leveraging the Workflow features with Data fabric help digital businesses create a roadmap to overcome business challenges.

Drive ServiceNow Implementation to Upgrade with our Consultants

At Emergys, we help enterprises to maximize the value of Now platforms through enhancements, industry-specific customizations, accelerators and more. Our expertise combined with Industry focused SMEs, certified consultants and architects, can enable IT teams to deploy a ServiceNow foundation that will scale as your business grows.

Our Expertise in ServiceNow

AI Agents

Work with an Autonomous AI Agent to drive exponential productivity.

IT Service Management

Deliver service management excellence using AI and machine learning.

IT Asset Management

Automate every stage of the IT asset lifecycle at scale with controlled costs.

AI with ServiceNow

Streamlining enterprise AI adoption from the first day of implementation.

Customer Service Management

Accelerate self-service and improve agent productivity with improved resolution time.

IT Operations Management

Automate alert triage and impact analysis with AI agents.

Strategic Portfolio Management

Consolidate workflows and align on a single, AI-driven cloud platform.

Accelerators

Access pre-built accelerators for quicker digital transformation.

ServiceNow Consulting Services

Platform Assessment and Strategic Planning

Assess Platform maturity and service value to uncover strategic gaps, define a roadmap, and understand your IT Inventory and capabilities in the organization along with the market leaders and consumer requirements.

ServiceNow Implementation

We offer ServiceNow implementation with deployment, customization, service catalogs, discovery, build custom workflows, reporting, and integrations as required through your ServiceNow implementation.

ServiceNow CMDB Refinement

Our ServiceNow consultants assist organizations with CMDB utilization, maintenance, and service awareness. We specialize in optimizing the ServiceNow discovery tool and can support your initial CMDB implementation and configuration.

Platform Analysis

We are considering the extent, risk, and alternatives for organizations to modernize their IT landscape and provide extensive insights on the possibilities ahead. e.g.: An approach to utilize existing legacy systems, then gradually transform to an entirely new system.

Other Services

Implementation & Integration

Implement and integrate ServiceNow across your enterprise platforms with accelerators and data fabric.

Platform Migration & Optimization

Migrate to ServiceNow with minimal disruption and optimize your organization's performance and ROI.

ServiceNow Professional Services

Optimize and streamline your ServiceNow platform with certified consultants and proactive management.

Your Expert Partner for ServiceNow Modules

ServiceNow Partner

Advisory Council Member 2023

Built with

ServiceNow Offerings

150+

ServiceNow Consultants

ServiceNow Support Automation for Cybersecurity Firm

Emergys implemented ServiceNow's Virtual an Agent, AI-driven, conversational support with natural language understanding to handle high volumes of inquiries. Behind the scenes, IT Service Management (ITSM) provided seamless workflows and integrations that ensured resolutions.

Organizations leveraging ServiceNow with Virtual Agent have seen impressive improvements:

  • Enhanced Self-Service Reliability Through AI and Human Oversight
  • Agility with Native Configuration with Virtual Agent
  • Smarter Conversations with Accurate Intent Recognition

Emergys positions itself as a strategic advisory partner with Now Platform, guiding enterprises in preparing for, migrating to, and deriving value from ServiceNow with minimal disruption and rapid, measurable outcomes.

Define a ServiceNow Platform Strategy

We assess your current IT delivery processes and infrastructure, pinpoint the main areas for improvement, categorize the issues by criticality, and detail what needs to be fixed.

Explore More on ServiceNow Consulting and Implementation

  • BROCHURE

    Scale Smarter with Emergys’ ServiceNow Staff Augmentation

  • SUCCESS STORY

    Enhancing ITSM Stability & Efficiency with ServiceNow Managed Support for an Esteemed Tire and Rubber Products Manufacturer

  • SUCCESS STORY

    Seamless ServiceNow Transition for a Global Leader in Electronics Design and Testing Solutions

  • SUCCESS STORY

    Optimizing ServiceNow CSM for Seamless Managed Support for a Global Analytics Company

Enhance your ServiceNow Platform for Optimized Performance

From advisory to live demos, we can build and optimize the ServiceNow platform. Let's create a optimized connected enterprise together with AI and Now Platform.