ServiceNow ITBM fitness Journey Map

You don't need us to tell you how fast the world is changing. As if you hadn't noticed the growing customer expectations, shortened satisfaction windows, squeezed margins, and increased demands to do more with less.
The question is:
What do you do about it?
How do you avoid the pitfalls and embrace the opportunities?
That's where achieving IT fitness comes in. To succeed today and in the future, you need to build a thoroughly digitally enabled organization with ServiceNow SPM.

To support you on the road to greater agility, we pinpointed five key areas of focus and developed an IT fitness model for each of those elements. With these models you can establish where your current performance levels are, where your areas of focus should be, and how to measure your improvements. Once you've achieved the highest level of each model you'll have a business that is truly unstoppable:

• Aligning strategic investments
• Application portfolio management
• Managing IT portfolio costs
• Planning
• Scaling work from traditional to agile work methods