Blogs – Information on Technology, AI and Innovation

Emergys Blogs gives access to information on Technology, AI and Innovation. Know about different perspectives and solutions across industries like Manufacturing, Banking, Financial Institutions, Foundry and more.

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  • 4 min read

    Salesforce recently announced that its AI agent layer has handled 1.5 million customer interactions and enabled them to cut nearly 4,000 support roles while still maintaining satisfaction scores. As BMC begins the process of 'sun setting' Helix Remedyforce, there is no better time than now to shift your IT service operations to the AI native [...]