ServiceNow platform assessment is a process that evaluates the health and performance of your ServiceNow instance. The assessment helps identify areas that require optimization, security, or configuration changes. Here are the steps for conducting a ServiceNow platform assessment:

Identify the goals and objectives: Define the goals and objectives for the assessment, such as identifying security vulnerabilities, improving system performance, or optimizing processes.

Collect data: Collect data on your ServiceNow instance, including server specifications, database performance, user behavior, and system configuration.

Analyze the data: Use the collected data for detailed system analysis. Identify areas that require optimization, security improvements, or configuration changes.

Review the findings: Review the findings with stakeholders, such as business owners, IT leaders, and system administrators. Discuss the impact of the results and prioritize the action items.

Develop a remediation plan: Develop a remediation plan that outlines the steps required to address the issues identified in the assessment. Prioritize the remediation tasks based on their impact on the business and system performance.

Implement the remediation plan: Implement the remediation plan, including system updates, security patches, configuration changes, and process improvements.

Test the system: Test the system after the remediation plan is implemented to ensure that it is functioning as expected. Monitor the system over time to ensure ongoing performance and security.

ServiceNow platform assessment is an ongoing process requiring regular monitoring and evaluation to ensure your ServiceNow instance is functioning optimally.

About Emergys :

At EMERGYS, we firmly believe in the power of simplicity and impactfulness. Our two core principles drive us relentlessly – we are passionate about nurturing new growth and connecting people. We are dedicated to bringing innovation to life, energizing positive change globally, and contributing to human progress on a daily basis. Our solutions are specifically designed to meet business needs and align with the rapidly evolving world of technology and progress. We are confident that our expertise can help you achieve your goals.

We are part of the ACCSCIENT Group of companies. ACCSCIENT is a partnership between FutureTech Holding Company and Alaris Equity Partners. They strive to deliver a multi-faceted portfolio of expertise in Enterprise Platforms, Data Digital Ecosystems, and Talent to enable digital transformation while navigating the need for Global Optimization, Security, and Financial Agility.

Emergys Blog

Recent Articles

  • Service Desk Automation

    Top Candidates for Service Desk Automation

    Top Candidates for Service Desk Automation

    Automation is not new to anyone. It is the foundation [...]

    Automation is not new to anyone. It is the foundation for any enterprise digitization. However, companies [...]

  • Maximizing Customer Engagement with Salesforce

    Maximizing Customer Engagement with Salesforce

    Maximizing Customer Engagement with Salesforce

    Forget about closing deals – in today's business world, customer [...]

    Forget about closing deals – in today's business world, customer engagement is all about building bridges, [...]

  • Bridging the Gap Between Humans and Machines with Generative AI

    Bridging the Gap Between Humans and Machines with Generative AI

    Bridging the Gap Between Humans and Machines with Generative AI

    Nowadays, customers expect quick and thorough help whenever they reach [...]

    Nowadays, customers expect quick and thorough help whenever they reach out, whether it’s to order something, [...]