In 2021, organization are expecting most of the staff to work from home. Building a digital workplace a necessity. People are expecting to work differently after returning to the office.

HR and IT leaders are prioritizing employee and user collaboration by leveraging automation of tools like MS Teams and their integration with ServiceNow

DxSherpa and our partner AutomationEdge together brings to you an informative webinar that will demonstrate how incident resolution at ServiceNow is moving from manual interaction to resolution without human intervention by integrating MS Teams with automation and Chatbot.

1. Empower ServiceNow and MS Teams integration with AutomationEdge to improve employee and agent productivity.
2. Reduce demand on ServiceNow help desk and regulate support availability with automation.
3. Enabling employees to manage and monitor tickets without logging in to the service desk.