Overview

With the rise in Business Service Management whether it is BMC Remedy, ServiceNow or RemedyForce, reporting has come into prominence for quick and easy access to BSM Data. Everyone wishes for Analytics that understands our needs and can automatically roll up data to the business services level. Now, for the first time, you’ll be able to get a full picture of different BI solutions and their benefits from a Business Service perspective.

Join us for a webinar and learn how you can use Business Service Reporting to give stakeholders, business service owners and executives true service-based reporting. There is no service management without business service insights, so come see the various reporting solutions that can truly report at the service level.

Agenda

  1. Powerful Business Intelligence options for BSM Data
  2. Integration of BSM applications with different BI Solutions.
  3. Benefits of different BI solutions.
    1. One stop shop for dashboards, graphical analytics and easy reporting
    2. Low Hardware cost
    3. Analyze what you want and how you want it, from many different angles
    4. Manipulating huge data sets instantly with accuracy
    5. Easy implementation, flexibility and high scalability
  4. Benchmarking to compare.
  5. Demonstration of user-friendly BSM Dashboards

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