Agenda
- How single platform assists delivery of an effortless customer service experience from request to resolution
Improving
- Customer Experience by using AI, virtual agents, monitoring and automation
- Agent Experience for better efficiency
- Proactive Service by taking data-driven actions
Why to attend this webinar
ServiceNow CSM has made a huge impact on the globe with its features. Know with Emergys how ServiceNow CSM can improve AI powered capabilities of an organization to make a difference to the customers.