An interesting success story with one of Abu Dhabi’s largest bank, which operated on an obsolete ITSM version, causing challenges in scaling the services of the bank in terms of sluggish IT service management, lack of a single-view metrics dashboard, non-existent reporting standardization and low user adoption.

The BMC experts at Emergys stepped into to bring a difference through improved accessiblity, self-service, support consoles and effective issue management.

Download the success story now.

Download Now

Related Posts

  • BMC Helix Migration

    BMC Helix Migration – A Comprehensive Guide

    BMC Helix Migration – A Comprehensive Guide

    Moving to BMC Helix can provide transformative value to [...]

  • IT Operations for Digital Business with BMC Control-M

    The New Era of IT Operations for Digital Business with BMC Control-M

    The New Era of IT Operations for Digital Business with BMC Control-M

    In this custom solution whitepaper, we explore how IT automation [...]

  • Revolutionizing Education Workflows

    Revolutionizing Education Workflows with BMC Helix Control M Automation

    Revolutionizing Education Workflows with BMC Helix Control M Automation

    In the rapidly evolving field of education, the efficiency and [...]

Success Stories

Recent Articles

  • Revolutionizing Grain Certification

    Revolutionizing Grain Certification & Settlement with Salesforce for a Global Food & Agriculture Leader

    Revolutionizing Grain Certification & Settlement with Salesforce for a Global Food & Agriculture Leader

    Our enterprising Salesforce teams were instrumental in assisting a global [...]

    Our enterprising Salesforce teams were instrumental in assisting a global food & agriculture leader in streamlining [...]

  • Transforming Freight Invoice Management

    Transforming Freight Invoice Management for a Global Food & Agriculture Leader with Salesforce

    Transforming Freight Invoice Management for a Global Food & Agriculture Leader with Salesforce

    Emergys partnered with a global leader in food and agriculture [...]

    Emergys partnered with a global leader in food and agriculture to digitalize their freight invoice processing, [...]

  • Boosting Customer Engagement with Salesforce

    Transforming Global Operations and Boosting Customer Engagement with Salesforce for a Global Beverage Distributor

    Transforming Global Operations and Boosting Customer Engagement with Salesforce for a Global Beverage Distributor

    Salesforce solutions offer a powerful transformation, streamlining workflows, improving real-time [...]

    Salesforce solutions offer a powerful transformation, streamlining workflows, improving real-time visibility, and enabling enhanced customer interactions [...]