ServiceNow Services

Our ServiceNow services expertise enables organizations to transform their IT, Customers and Employee workflows through faster implementation, accelerators and effective adoption.

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Emergys ServiceNow Services & Now Platform Suite

We leverage our IT Workflow centre of excellence to enhance the capabilities around custom development, implementation and integration on the ServiceNow platform. The core capabilities are IT Service management, IT Operations Management, Service Portal, Performance Analytics, Project Portfolio Management and CMDB. We provide an integrated and rapid approach with our accelerators and pre-defined process modules for various business scenarios. Our focus end to end solutioning for a combination of the now platform features with our IT delivery capacity.

ServiceNow Implementation Services

Now Platform Development

Using optimized processes, companies can empower people, connect silos and create a new value by enabling innovation.

IT Operations Management

Enable high performance infrastructure and processes for always-on operations with proactive monitoring and automation.

Customer Service Management (CSM)

Empower self-service, boost agent productivity, and speed up resolution for an effective resolution time.

Governance, Risk and Compliance (GRC)

Overcome threats and vulnerabilities with Security Operations to ensure compliance with real-time visibility and control.

IT Service Management

Align IT processes and services with business objectives to assist growth with speed, control, and transparency.

Service Portal

Create responsive, mobile-friendly, pixel-perfect user interfaces with full access to Now platform features and data.

HR Service Delivery

Access instant answers, guidance, and fast issue resolution for employees to improve productivity with AI.

Performance Analytics

Monitor performance to identify areas of improvement and to anticipate service needs and bottlenecks.